Where would your business be without your customers? If you want a sustainable business, then you must do what it takes to build solid relationships with your customers.

A software like customer relationship management (CRM) could make things smooth-sailing for your business. Its main function is to...

You just got back from meeting up with some of your business friends and all they spoke about was owning a CRM. This may be the first time you hear such terms and you're probably wondering what's it all about. Well then, let's not leave you all clueless.