Where would your business be without your customers? If you want a sustainable business, then you must do what it takes to build solid relationships with your customers.

A software like customer relationship management (CRM) could make things smooth-sailing for your business. Its main function is to...

You just got back from meeting up with some of your business friends and all they spoke about was owning a CRM. This may be the first time you hear such terms and you're probably wondering what's it all about. Well then, let's not leave you all clueless.

Have you noticed tiny robots popping up on your screen asking "How can I help you?" whenever you click on a website? Nope, they do not mean any harm, they're genuinely there to help you! Chatbots are what they're called.

What even is a chatbot? Well, it is a type of... robot, but not...

For the very first time in Malaysia, one of the world's top accounting software, Zoho Books is now integrated with a local payment gateway! If you have been considering on investing in an accounting software, then my compadre, this is one of the best combos you can find ou...