Blog tagged as CRM

[Case Study] Behind Carsome's Struggle

17-11-2023 06:14 PM - By Zirah - Comment(s)
[Case Study] Behind Carsome's Struggle
Explore Carsome's data challenges as they navigated a complex CRM system treating each customer interaction separately, complicating service delivery and analytics.Discover how Carsome transformed this into an efficiency blueprint, emphasizing the quest for seamless integration and precision..

[Case Study] AE Aequitas Sdn Bhd: Asset Movement & Management System

20-07-2023 02:16 PM - By Zirah - Comment(s)
[Case Study] AE Aequitas Sdn Bhd: Asset Movement & Management System
The Fire Extinguisher Management System proved to be a challenging task indeed as a lot of customization and configurations needed to be done to the CRM. The implementation focused on transparent and real-time data..

[Case Study] Innoveam Sdn.Bhd: Advanced Sales & Project Automation

20-07-2023 02:08 PM - By Zirah - Comment(s)
[Case Study] Innoveam Sdn.Bhd: Advanced Sales & Project Automation
The problems include consolidation of information across departments and tracking number of hours taken to handle projects. Unreliable data is one of the most common hurdles companies face..

[Case Study] Carpedia Global Holidays Sdn. Bhd: Vehicle Fleet Management System

20-07-2023 01:58 PM - By Zirah - Comment(s)
[Case Study] Carpedia Global Holidays Sdn. Bhd: Vehicle Fleet Management System
Handling the drivers, vehicles, vendors, payment collections, renewals, and internal staff claims manually is no easy feat. Like any other up-and-coming company, they rely heavily on excel sheets for nearly everything..

[Case Study] Lantera: Systematic Booking Management

20-07-2023 01:31 PM - By Zirah - Comment(s)
[Case Study] Lantera: Systematic Booking Management
Lantera is a company that provides catering and event services so they are responsible for managing the bookings. Before this, they had a large number of salesperson who work to provide prospective clients with..