Where would your business be without your customers? If you want a sustainable business, then you must do what it takes to build solid relationships with your customers.

A software like customer relationship management (CRM) could make things smooth-sailing for your business. Its main function is to...

Have you noticed tiny robots popping up on your screen asking "How can I help you?" whenever you click on a website? Nope, they do not mean any harm, they're genuinely there to help you! Chatbots are what they're called.

What even is a chatbot? Well, it is a type of... robot, but not...