Abdel ialah sebuah syarikat pakar dalam perkhidmatan penyelenggaraan, pembersihan, dan penjagaan bagi kain, tilam, dan permaidani untuk premis perniagaan dan kediaman. Sebelum menggunakan Zoho, mereka menghadapi cabaran di bahagian operasi.

CakapJepun, seperti banyak syarikat, mengalami pertumbuhan stabil tetapi menghadapi masalah integrasi aplikasi yang menyebabkan kekurangan dalam operasi dan kos. Mereka memerlukan sistem bersepadu untuk meningkatkan produktiviti dan kemampuan laporan yang mudah dihasilkan.

Zoho Desk was used merely as a database to keep all the tickets and to reply to them as well. However, when hundreds of tickets are coming in a day, it became too overwhelming for its service agents to keep track of the tickets..

The Fire Extinguisher Management System proved to be a challenging task indeed as a lot of customization and configurations needed to be done to the CRM. The implementation focused on transparent and real-time data..

The problems include consolidation of information across departments and tracking number of hours taken to handle projects. Unreliable data is one of the most common hurdles companies face..