How to Find the Right Implementation Partner for You?
Since 2005, Zoho has worked tirelessly to create solutions that help elevate any organization's business operations. Today, Zoho has developed over 55 applications - offering cloud-based softwares that have successfully helped countless businesses to save time, enhance efficiency and promote productivity. From finance and HR to sales and marketing, Zoho provides a diverse array of applications to powerfully streamline your business.
But, without the right guidance, selecting the best applications that fully leverage Zoho's capabilities to benefit your organization is likely to be challenging. Thus, thoughtful consideration is needed when choosing the best Zoho implementation partner to guarantee a smooth integration best suited to your organizational needs.
This article will help you navigate through the process of making an informed decision for your business!
What Are Zoho Partners?
With so many applications, it takes an expert to deeply understand the capabilities of each and which can produce the most desirable outcome for your business. That's where a Zoho Partner comes in. Zoho partners are licensed organizations approved by Zoho Corporation to sell, customize, implement and provide support services to any business interested in Zoho products.
Depending on their certification level, working with a Zoho Partner could provide your business with an all-in-one support source, from implementing Zoho solutions to upkeeping them, which makes it an important aspect to consider when evaluating a potential implementation partner. There are three tiers of Zoho Partners, each proving a reputation of successful services and product deliveries:
Zoho Authorized Partners: This tier signifies new partners who have met the basic requirements of Zoho’s certification program. They are qualified to sell and provide fundamental support for Zoho products.
Zoho Advanced Partners: Being the second level of certification, Advanced Partners have a higher level of both commitment and understanding for Zoho solutions. Possessing a deeper product knowledge, equipped with additional certifications, Advance Partners are able to manage more complicated implementation and integration projects.
Zoho Premium Partners: As the highest level of certification, Premium Partners hold the most extensive knowledge and expertise in delivering Zoho services, with a consistently strong history of successful client project outcomes. Especially for large-scale implementation projects that require advanced consulting and customization services, a Premium Partner status indicates their deep proficiency in being able to recommend and execute Zoho solutions for complex projects effectively.
Zoho Partner, Freelancer or Consultant - Which Do I Choose?
Whilst freelancers and consultants are both good cost-efficient options when seeking for support in your Zoho implementation journey, they may have limitations, particularly when tackling larger-scaled organizational projects. Working with a Zoho Partner guarantees a support system of highly trained specialists with access to Zoho's official support and partner-exclusive tools. This is especially true with Premium Partners as their past experiences act as proof for credibility - improving the chances of a smooth implementation project that will successfully boost the productivity of your business’ work processes.
What to Look Out for When Choosing the Best Partner for You?
With over 3,000 Zoho Partners scattered across the world, selecting one that best fits your business can be an overwhelming yet very important task. To ensure you choose the right Zoho Partner to help uplift your organization, it is crucial to consider the following factors:
Zoho Partner Past Experience: A pivotal fact to look out for is partners with a sufficient amount of past experience with Zoho solutions. This often signifies a deep understanding and expertise for working with Zoho applications, which makes for a support partner capable of fully maximizing Zoho's abilities to the benefit of your business.
Customer feedback and testimonials: Explore past customer statements on the Zoho Partner's website to grasp an idea of their services’ quality and reliability.
Certifications and credentials: When considering the Zoho Partner, browse through their site to take account of their credentials, especially certifications granted by Zoho.
Relevant Industry Experience: Zoho Partners who have previous experience executing and implementing projects related to your industry are more likely to have a strong understanding of your industry's specific needs, thus becoming better equipped to provide more relevant and efficient solutions for your organization.
Questions to Ask Potential Implementation Partners
Choosing the wrong Zoho Partner could taint your Zoho implementation journey with bumps and complications that could ultimately lead to an unsatisfying outcome. Avoid this fate by asking the right questions when considering potential Zoho Partners:
How experienced are you with Zoho applications?
Can you present any past success stories of Zoho implementations?
How do you plan to customize your recommended Zoho solutions to our needs?
What is your project execution process like and how will you limit any interruptions to the project timeline?
What type of training and support can I expect post-implementation?
Do you have experience working with our industry?
Do you hold any certifications that ensure data protection and regulatory compliances?
How will we stay in contact throughout the implementation process?
Can you provide a detailed list of your services offered and their prices?
Through asking the right questions, you can grasp a better understanding of important information about the Zoho Partner to make a well-informed decision that will set your business on the road to Zoho success. From evaluating if their past experiences make them credible to learning about the services they offer, these aspects will determine how well they will be able to support and cater to your business needs.
What Next?
Are you interested in learning about how Zoho solutions can be tailored and implemented to elevate your business operations, but lack expertise and knowledge? Aplikasi has got you covered! Being the only Zoho Premium Partner in Malaysia and Singapore, we are not just equipped with certified specialists qualified to evaluate, provide and guide you, but also with 6 years worth of experience for over 50 successful Zoho solution projects.
