From Vision to Reality: How Aplikasi Brings Your Zoho Solution to Life
In Part 1, we shared how every Aplikasi project begins — from understanding your business needs to documenting every detail in the User Requirements Specification (URS). Once that foundation is approved, we move into what we call the Realisation Stage — where ideas transform into fully functional, customized Zoho solutions.
This stage covers three crucial phases: Configuration, Development, and Go-Live.
Step 1: Configuration – Setting the Foundation Right
Before a single line of code is written, our team ensures your Zoho environment is structured according to your business goals.
What Happens Here:
Before diving into development, our team ensures every configuration aligns perfectly with your approved requirements. This stage is about precision and clarity.
Our Project Manager (PM), Solution Architect (SA), Business Analyst (BA), and Developer will have an internal alignment meeting where the BA explains what needs to be done, provides context, and sets clear expectations on how each component should function. This session also gives the team—especially the developers—an opportunity to ask questions and gather detailed information.
The PM then creates structured tasks and assigns expected completion dates in Zoho Projects, ensuring everyone knows who is responsible for what and by when. To prepare for smooth configuration, we also provide the client with a data template, which will be used later during setup and migration.
Goal: To lay a strong foundation by ensuring that every technical and functional configuration is well understood, documented, and aligned with the project timeline.
Step 2: Development – Turning Requirements into Reality
This is where your solution truly takes shape. Our technical team — work hand in hand to transform requirements into a working system. It is our practice to conduct bi-weekly or weekly meetings with clients to ensure we stay on track with both the project timeline and agreed requirements, fostering transparency and collaboration throughout the entire development phase.
What Happens Here:
- Setting up user roles, permissions, and modules in line with your organization’s structure.
- Customizing standard Zoho applications to match your workflows.
- Ensuring data fields, forms, and layouts reflect the needs captured in the URS.
- Establishing integrations between different Zoho apps where necessary (for example, Zoho CRM ↔ Zoho Books).
Developing custom functions, workflows, and automation rules to meet complex requirements.
Creating custom apps using Zoho Creator where out-of-the-box features aren’t enough.
Integrating third-party tools and APIs for seamless data flow.
Rigorous testing of every function to ensure stability and performance.
Goal: To deliver a smart, automated system that simplifies your business processes and enhances efficiency.
Step 3: Go-Live – Bringing the System to the Real World
Once everything is tested and approved, we prepare your team for launch! The Go-Live stage is not just a switch — it’s a coordinated process designed for smooth transition.
What Happens Here:
- Conducting User Acceptance Testing (UAT) sessions with your team.
Providing a comprehensive user manual tailored to your system setup.
Conducting admin and user training sessions, ensuring both groups understand their respective functions and responsibilities.
Encouraging hands-on practice during training to build user confidence and reduce post-launch dependency.
Addressing final tweaks and refinements based on real-user feedback.
Migrating existing data into the new system securely and accurately.
Goal: To ensure your new Zoho solution goes live smoothly — with zero disruption and full user readiness.
Beyond Go-Live: Continuous Support
Our relationship doesn’t end at launch — in fact, that’s when it truly begins. We understand that businesses evolve, and your systems should grow alongside them. That’s why our post-implementation support is designed to ensure your Zoho solution continues to deliver long-term value.
What Our Support Includes:
- System Monitoring & Optimization: We continuously keep an eye on your system performance, ensuring everything runs smoothly and efficiently.
- On-Demand Support: Whether it’s troubleshooting, new feature requests, or enhancements — our team is always ready to assist.
- Periodic Review Sessions: As your business expands, we revisit your setup to ensure your system scales with you and remains aligned with your goals.
Goal: To be your long-term digital transformation partner — not just your solution provider.
💡 Sneak Peek: Part 3 — Support that Scales With You
In the final part of our series, we’ll dive deeper into how Aplikasi supports clients after go-live — from ongoing system improvements to proactive guidance that helps your business stay future-ready.
