Blog categorized as Case Studies (English)

Innoveam integrated Zoho apps to streamline sales, finance, HR, and project management. Real-time reporting, automated workflows, and integrated expense and project tracking improved data accuracy, reduced claim processing time, and strengthened project profitability visibility.

Aplikasi digitised Aequitas’ HR, claims, and fire extinguisher management with Zoho. Zoho Expense reduced claim processing time by 80%, while Zoho CRM and Forms enabled real-time asset tracking and better visibility across field operations.

HRDCorp improved customer support with Zoho Desk by automating ticket assignment, implementing blueprints, and organising its Knowledge Base. SalesIQ chatbot integration reduced agent workload and improved response and resolution times.

Carsome transformed its CRM by migrating 700,000 records into Contacts and Deals, improving historical data tracking and reducing database clutter. Zoho SalesIQ was also integrated into mobile apps to enhance customer support.

Streamlined configurations cut approval time by 50%, improved data consistency, and enhanced global reporting. GoGlobal now benefits from an ongoing support partnership with Aplikasi for continuous system optimization.